About
Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and Goal setting. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them, and strategic goal setting. Course Objectives: • Define coaching, mentoring and the GROW model. • Identify and set appropriate goals using the SMART technique of goal setting. • Identify the steps necessary in defining the current state or reality of your employee’s situation. • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans. • Identify the benefits of building and fostering trust with your employee. • Identify the steps in giving effective feedback while maintaining trust. • Identify and overcoming common obstacles. • Identify when the coaching is at an end, and transition your employee to other growth opportunities. • Identify the difference between mentoring and coaching.